Junior IT Service Desk Technician

About Company
Kent
Job Info
Job Status: Open
No of Vacancies: 1
Date Posted: 8th August 2017
Expiry Date: September 30, 2017
Job Type: Full Time
Job Level: Top level
Years of Experience: 1
Salary Info
Salary Type: Fixed
Salary: £18000
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How to Apply ?
please send your CV to jmawson@streamrecruitment.co.uk or call 01173 291 030
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I’m currently working with a leading healthcare provider who is looking to take on a Junior Service Desk Technician. You will be providing quality IT support to all sites across the UK through the delivery of excellent customer service & technical support. This will be undertaken via telephone, email, remote support and face-to-face.

Overview:

  • Operating as part of a centralised IT Service Desk; providing 1st line support for all queries via             phone, email & face-to-face Logging and managing support requests on the internal Service             Desk system
  • Problem diagnosis, work allocation and resolution while working to Service Level Agreements          (SLA’s)

Experience required:

  • 1 year of IT support experience in a service desk function
  • Good knowledge of Windows 7-10
  • Understanding of installation & configuration of main productivity applications; this includes              Adobe Acrobat Reader/Pro, and all Microsoft Office applications
  • Experience of configuring & supporting mobile phones
  • CompTIA or ITIL Foundation certification (desirable)
  • Previous healthcare industry exposure/understanding

This is a fantastic opportunity for a motivated and driven IT professional to take a positive step forward in their career path. For further details or to apply for the role, please send your CV to (see below)

Stream is acting as an employment agency in relation to this opportunity.